FAQs Pay all charges. The maneuvering charge manage the running and evaluation of your software records, regardless of the examination outcome

FAQs Pay all charges. The maneuvering charge manage the running and evaluation of your software records, regardless of the examination outcome

General ideas

Whenever create I have to spend the handling fees?

You pay the maneuvering charge whenever you upload the application inside my help. Our company is struggling to evaluate the application if your wanting to posses settled the control fees in full.

Therefore, remember to distribute the job as quickly as possible. Your own complete program along with your cost must certanly be got by uni-assist within the application deadline.

How much does my cost address?

The uni-assist control include:

  • We estimate should your instructional certificates fulfil the typical conditions for university researches in Germany.
  • We change their levels with the German system of grades.
  • We see extra entrance requirements arranged by universities of your choice, according to process.
  • We enroll all data and records required for the colleges’ entrance methods.
  • We notify you regarding the assessment result.

The reason why bring we not was given a confirmation of receipt of my fees however?

Inside the application overview in your My help levels you’ll see their settled programs straight away. We will generally send you a confirmation of bill of the cost within 24 hours.

Did you spend by financial move? Overseas financial exchanges usually takes to fourteen days. Bank transfers from a German bank-account are delayed by several days, for instance considering community trips.

Have you been wishing a lot more than a couple of weeks for your confirmation of receipt? Please give us a duplicate of one’s installment slip via our very own contact form. We will verify that there is obtained your payment.

Maneuvering costs

Simply how much do the control of my program expenses?

The assessment of educational certificates and the examining of further entry criteria by uni-assist outlay EUR 75.00 for your first ideal length of research in an application semester.

Each extra preferred course of research in the same session expenses EUR 30.00.

All important info on maneuvering costs and payment selection:

How much do an additional application price?

Would you like to distribute another application for similar software session? Then the control fee was EUR 30.00 per further preferred length of study.

Maybe you have already applied for a previous application session? Then normal control charge become: EUR 75.00 when it comes to earliest desired length of study and EUR 30.00 for each further desired span of learn in identical application session.

Installment alternatives

Which cost choices are offered?

You can simply shell out the managing costs via the My assist levels.

Available all-important information under fees alternatives.

Unfortunately, we cannot take repayment means which are not indexed and outlined truth be told there.

Can somebody else pay on my account?

Certainly, someone else pays the managing charge in your stead.

Please be aware:

The transfer reference industry must consist of your own accurate information: their name, the day of birth along with your uni-assist candidate quantity, if currently offered.

What exactly do i must start thinking about for intercontinental lender exchanges?

Some finance companies may demand further fees for intercontinental exchanges to Germany.

You might get all important information on worldwide transfers here:

My financial are asking for uni-assist’s profile numbers and financial mocospace girls rule (“BLZ”).

Within the European Union, the alleged SEPA treatment enforce. Exchanges will always done with an IBAN (= Global Bank Account amounts) and a BIC (= lender Identifier rule).

You can find all of our current account information under cost choices.

The old financial details (account quantity and financial quantity) are not any longer good. Be sure to tell your lender for the SEPA therapy and have ways to convert revenue with the EU.

Refunds & credit

Am I going to have my refund easily withdraw my personal program?

We could only refund your cash if we haven’t however refined your application.

Will I get my refund if uni-assist will not forward my program towards the university?

No. You have to pay the maneuvering costs for the running and evaluation of application paperwork whatever the evaluation success. You cannot recover the maneuvering fees whether your software was unsuccessful.

Can I make use of my credit score rating for another program?

Yes. You are able to the financing inside applicant’s make up additional applications in identical or a consequent semester.

Your credit score rating should be shown inside choice list whenever you include a unique program. Simply click on “go to checkout” to pay making use of your credit.

Can uni-assist reimburse my credit score rating?

Yes, in some cases, when you have transmitted money, as an example


I can not pay for my personal on-line program.

There is a number of grounds for this.

1. Kindly make sure that you have got replied all of the compulsory questions. Best after doing so could you buy and distribute your on line program to uni-assist.

2. We make use of the 3D Secure program for the mastercard payments. To make use of this system, you have to be enrolled in the 3D protected program. For additional suggestions, kindly get hold of your lender.

3. If you have joined the wron information three times, you will end up closed out of the fees service provider site for one time for protection explanations. Be sure to sample once more after an hour has gone by.

My personal software comes with the position “Payment pending,“ “Payment unsuccessful” or “Payment terminated.” Exactly what do I Actually Do?

The job with the condition “Payment pending,“ “cost unsuccessful” or “fees cancelled” continues to be within program summary considering that the fees couldn’t become processed. Simply withdraw this program and re-submit they:

1. select “Add course of study to your choices list once more.“

2. Then go to the “Selection listing” by simply clicking the package symbol.

3. crucial: Have your repayment facts prepared so your installment may be prepared.

4. click “Proceed to checkout” and “To charge process” to pay for the managing cost and distribute the job.

Vital: Your software must certanly be paid for and fully presented ahead of the application deadline

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